How Schools Can Use SMS to Communicate with Parents
By Zoril SMS team · Published · Updated
Parents in towns and villages alike read SMS. A simple messaging routine reduces missed visiting days, late fees and phone calls to the office.
Messages parents find useful
Focus on information parents act on:
- Term opening and closing dates
- Visiting days and meetings
- Fee balance reminders
- Results availability
- Urgent notices such as early closure
Group parents by class
Create one contact group per class or stream. This lets you send a P.7 meeting reminder without messaging the whole school.
Keep it respectful
Send during reasonable hours, identify the school and avoid exposing child or family information in shared messages. Use general notices for class groups. If an authorised individual reminder needs a balance, verify the recipient and access permissions, use only supported fields available to that sending role, and preview the exact message. Do not put sensitive details into ordinary SMS simply because a merge field exists.