Understand Plan Limits and Yo! Uganda SMS Top-ups
By Zoril SMS team · Published
There are two separate costs to understand: your Zoril SMS plan or credits, and the gateway SIM's own airtime or SMS bundle.
Check your organisation's actual plan
Pricing shows available offers, while Billing & Usage shows the plan assigned to your organisation, trial/renewal information, credits and usage. Available features and caps are controlled by the administrator. Do not assume an old advertised allowance applies to your current account.
Identify which limit you reached
API request allowances, organisation daily SMS caps, device daily caps and plan SMS/credit allowances are different checks. A top-up does not automatically lift every cap or reactivate a suspended subscription. Read the error and reset information before buying more credits or retrying.
Complete a Yo! Uganda payment safely
Follow the mobile-money instructions shown by the billing flow and wait for the payment to be verified. A pending transaction is not an applied credit. Check the credit/payment history before initiating another purchase, and contact support with the transaction reference if it remains unresolved. Never disclose your mobile-money PIN to support.
Keep the gateway ready
A verified platform top-up does not purchase airtime on the gateway SIM. Keep the SIM funded and permitted to send SMS. Personalisation and Unicode can increase the number of carrier SMS parts; review part counts and regard predicted message cost as an estimate until confirmed by billing records.